There may be instances where device was previously connecting but no longer does. This may be due to some interferences with the Bluetooth. Try one of the options below.


Disable Bluetooth - Disable mobile device's Bluetooth and enable back

If disabling mobile device Bluetooth does not resolve it, please try the next option

 

Disconnect registered device - Delete any devices that may be attached both from the InBody App as well as from your Bluetooth options and register the device once more

If disconnecting the registered device does not resolve it, please try the next option 

 

Delete app - Try deleting the InBody app and reinstall

 
If deleting the app still does not resolve it, please reach out to app@inbody.com