The DNS acts as a directory by connecting user devices to the internet. Updating the DNS may improve connection issues. The DNS acts like an address book for the internet, and in certain cases your ISP (Internet Service Provider) may not have the latest information about our LookinBody Web's servers causing connecting issues. 


Updating the DNS settings on your device may improve the following:

  • Speed
  • Reliability
  • Security


The steps in this guide require computer network and device network settings knowledge as well as security clearance. We recommend speaking with your IT administrator for assistance.


1. On the InBody unit head into the Administrator Menu

2. Select option 16. Internet Options

3. Select the Connection method you wish to use and select the option for Input DNS Manually

If your unit does not have the Input DNS Manually option, please download the guide below for step by step instructions on how to update your IP settings manually.


4. Input the DNS server you wish to use


There are a number of different DNS servers you can use such as Google's (8.8.8.8) or others like (1.1.1.1) or (1.0.0.1), and we recommend speaking with your IT team to determine which server would be best to use for your facility. 


The information contained in this guide is for general information purposes only. The information is provided by InBody support and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, expressed or implied. Any reliance you place on this guide and on InBody support is therefore strictly at your own risk . In no event will InBody be held liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this guide.


For more information about the DNS and how it works, Google provides a great explanation of the service on their website at: https://developers.google.com/speed/public dns . We recommend speaking to your IT/Security Team or a qualified IT professional before making any changes to your InBody device’s network setting. Please be aware that InBody has no affiliation with Google or its subsidiaries, and also please be aware that the views, thoughts, opinions, and information expressed and shared via the link shall not be attributable to InBody or its affiliates.