FAQ
Frequently Asked Questions
LookinBody web features a fail-safe function that ensures member information confidentiality by verifying that the profile information entered in to the ...
Tue, 7 Sep, 2021 at 9:18 AM
If the result is deleted either from the InBody App or from the LookinBody Web Portal, the digital copy of the Result Sheet will no longer be available. ...
Tue, 7 Sep, 2021 at 9:19 AM
Yes, you can merge multiple test results into one profile, transfer results across different profiles, and delete results on the "Edit InBody Results&q...
Fri, 8 Jul, 2022 at 9:13 AM
Yes, you can change your location name by selecting the top right icon labeled with a person, then clicking "Edit Account" from the drop-down menu...
Tue, 7 Sep, 2021 at 9:19 AM
The Administrator account is used by the owner, club manager or general manager of the club, and there is only one Administrator account given per account. ...
Tue, 7 Sep, 2021 at 9:19 AM
Members cannot view the original InBody results in the InBody app and your account will be deleted based on our latest Data Retention policy found in our Te...
Tue, 7 Sep, 2021 at 9:19 AM
The asterisk indicates a security measure that limits visibility of personal information to avoid leaks during a potential security breach. Thank you for yo...
Tue, 7 Sep, 2021 at 9:19 AM
To customize the right column of your result sheet, please navigate to the ""Setup"" menu in the web portal and select ""03. O...
Thu, 26 May, 2022 at 11:09 AM
Please refer to the ""How to Test"" and ""Precautionary Steps"" videos linked below: https://inbodyusa.com/gener...
Tue, 7 Sep, 2021 at 9:19 AM
For issues specific with your unit such as: 1. Printer Setup 2. Testing Issues 3. Damaged/Broken Units Please visit the Product Support Page: htt...
Tue, 7 Sep, 2021 at 12:00 PM