LookinBody FAQ

Tests can be taken on the InBody despite being disconnected from the network; however, tests taken during the disconnection will not sync to the LookinBody ...

If your client has accidently entered in the wrong height: We recommend deleting that particular result and have the customer re-test. Incorrect height wi...

Only one mobile phone number can be associated with an account. To change a member's mobile phone number, you will need to:  Update the member'...

For members registered in LookinBody, entering your ID number during the InBody Test will automatically display your personal information. If the unit fails...

The LookinBody Web service allows you to view results taken by your clients if they have a compatible InBody Home Health devices. To setup the Home Health S...

Even if you delete InBody results from LookinBody Web portal, members can still view InBody results in the InBody app. Conversely, even if a member dele...

To perform a permanent data deletion the following needs to occur:  1. The test data will need to deleted from the LookinBody Web portal 2. The test da...

The LookinBody Web service is account specific. You will only be able to the test results that are coming from the InBody unit(s) connected to your account,...

Due to our Privacy Policy and updates to recent privacy laws, when uploading the data from the InBody unit to your LookinBody Web account, the mobile number...

Unfortunately data cannot be directly transferred from the LookinBody Web service to the LookinBody 120 computer software. At the end of your trial, you wil...